CocoonDEM
Demurrage & Detention software
Easy-to-use Demurrage & Detention Calculator
Demurrage & detention have been around for centuries, it’s always been seen as that horrible charge no one wants to have. We can see why shipping lines and carriers have to charge it but it shouldn’t be to the point of getting unexpected bills and costs.
Most demurrage costs come from poor planning or unfortunate circumstances such as drivers not turning up to collect a shipment, there is a delay in getting the shipment through customs or another problem. Our demurrage & detention calculator is backed by the UK Department of Transport via Freight Innovation Fund.
Our cloud-based system CocoonDEM is quick to set up and extremely easy to manage.
Key benefits:
Reduce your demurrage & detention costs.
A full automated, CocoonDEM can calculate your demurrage & Detention automatically. Giving you actual costs. We have split the data into easy to view screens. From Freight Forwarder point of view it allows you to inform your customers of bottle necks and provide accurate invoicing.
Improve your inbound/outbound supply chain
With up to date data you can see instantly which containers to plan and prioritise. It also allows you to plan costs and mitagate risks within your inbound/out bound supply chain.
Benchmark your freight forwarder/logistics providers.
If your an importer you can have all your freight forwarders information in one system. Giving you version of the trueth. You can then see very easily the performance of your freight forwarder.
No More Excel Formulas!
No More Surprise Costs!
Managing Demurrage & Detention without Excel spreadsheets!
Many freight forwarders and importers manage their containers on spreadsheets and often go off to the carrier’s website to try and get the latest rates. Excel is ok if you manage a few shipments, but when you get busy or you forget when the free time is about to expire, Excel has no functionality to warn you. You also have to keep v-lookups and formulas up to date and if for some reason you make a change to a formula without knowing you can instantly cost your company money.
Our system stores your customer-specific and default rates, including free time, plus any other ancillary charges. CocoonDEM then cross-match these with your shipments and calculates the costs. What could take you hours to do is instant through our system.
Some key features:
- All calculations are done instantly.
- Easy rate management
- Default rates (by country, by port, by carrier)
- Contractual rates (agreed rates can be assigned to multiple ports or clients).
- Rate expiration dates
- Free time management (port Storage, demurrage, off dock)
- Rates can be split to match carriers’ rate cards. (port storage, demurrage, detention, combined demurrage and detention).
- Easy to view breakdown of costs
- Dashboards showing costs group by port, carrier, client
- Reporting capabilities
- Archive containers – when container delivery and detention/restitution is complete the system locks the record.
For the Freight Forwarder with a TMS
Our system can integrate directly with your Transport Management System (TMS) such as CocoonOPS and many others via EDI or API connection. We can then either pull in your Quay Rent charges and free time directly from the TMS or you can add them through an easy-to-use interface.
Once you set the rates in CocoonDEM, we import the shipments, and off you go. The system will check your TMS daily for any updates and pull in any changes to the shipment.
You then can either keep the system purely for internal management or you can give your clients access and share one version of the truth.
For a Shipper/Consignee
If you are an importer or exporter and want to make sure that you’re managing your supply chain efficiently and more importantly being charged correctly for demurrage and detention, then CocoonDEM is the ideal tool for you.
It could be that you use multiple freight forwarders and it is difficult to keep track of where all your containers are, which ones are incurring demurrage, and which ones are using free time, our system allows you to manage this. You can also use the EDI integration where we can pull the information directly from the freight forwarder. If you’re managing your container shipments via Excel, then no problem at all, we can provide you with a template to populate which can be imported directly into our system, quickly and easily.
Then every time you have an update you simply upload the spreadsheet and the system will automatically update any existing containers or add new ones. CocoonDEM is so advanced we can also check the data quality and make sure containers aren’t delivered before they are due to arrive or the delivery date and arrival date are the same.