The power of a cutting-edge transport management system for freight forwarders

We’re all familiar with the old adage, ‘if it ain’t broke don’t fix it’, but what if it is broke? Perhaps you just don’t know it’s broke because you’re unaware of how good it could actually be, or maybe you do know it’s broke but haven’t got the time or headspace to even think about how to fix it.

If you work in freight forwarding or logistics in general, and you’re still using spreadsheets, or some complicated combination of clunky old systems that don’t talk to each other, to manage your shipments, then trust us - it is broke and it does need fixing.

The good news is you don’t need to worry, in fact, quite the opposite. A whole new world awaits you. And it’s a world in which you know where all your shipments and containers are at any one time, you know what your current costs are and the costs you’re in danger of incurring. A world where documents are automatically generated and sent to where they need to go, you’re notified when something needs actioning, repetitive tasks are automated, your customers can easily access the information they need without contacting you and you can calculate and offset your carbon emissions.

And that’s just the beginning.

Our intuitive, cloud-based solution is for businesses seeking to evolve their logistics operations. It will give you the insights needed to optimise your operations and drive growth.

Revolutionising logistics and supply chain management

The revolutionary CocoonOPS transport management system has been designed by logistics experts with more than 60 years of experience in the sector, for logistics businesses at all stages of the supply chain.

This cutting-edge software solution has been years in the making and features everything you need to:

  • Streamline operations
  • Reduce costs
  • Improve efficiency
  • Boost customer satisfaction
  • Reduce your carbon footprint and, ultimately,
  • Unlock more growth for your business
  • (Not to mention all those people hours you’ll get back)

Key features of the system include real-time tracking of shipments, configurable workflows, automated tasks, document generation, quotations, status notification and messaging, customer portal/foreign agents portal, API marketplace for connectivity and carbon emissions reporting.

Control. Efficiency. Growth.

Ultimately, CocoonOPS will give you greater control over your entire operation, the ability to improve efficiency and the tools and information you need to grow your business.

Cloud-based system is easy to implement and easy to use

If you’re in the ‘we know it’s broke, but don’t have the time or headspace to even think about fixing it’ category, let’s put that concern to bed right now.

Our transport management software is cloud-based, which - among the many benefits this brings - means it’s also incredibly easy to implement.

CocoonOPS brings various functions together into one cohesive and easy-to-use system that allows you to manage air, road and sea freight, as well as customer relationships (CRM) and carbon emissions.

Because it’s cloud-based, set up is much easier than on-premises systems. We don’t need to commandeer your office for weeks or months on end. You can be up and running with CocoonOPS in a matter of days. And if there are other software systems you need to keep, we can integrate them into CocoonOPS so they work together intuitively and cohesively. The interface is user-friendly and incredibly easy to get to grips with – most of the hard work is done for you.

The system can be accessed from anywhere with an internet connection, without any delays caused by complex in-house systems or hardware maintenance issues. This gives you much more flexibility over where and when you work, and the ability to respond quickly to issues as they arise in real-time if you want to.

Controlling your costs with real-time data thanks to the cloud

And the benefits of access to real-time data can’t be underestimated.

You’ll have round-the-clock visibility of your containers. You’ll know when one is about to start incurring demurrage or detention costs. Demurrage refers to the fees imposed by shipping lines or port authorities for exceeding the agreed time for container storage at the port. For businesses that rely on sea freight, these costs can quickly become an unsustainable financial burden that eats into profit margins.

You’ll be able to access data related to those costs so you can see where they are occurring, look for trends and pinpoint areas for improvements or risk mitigation.

This system enables you to centralise, manage and interpret vast amounts of real-time data which gives you the vital information you need to track shipments, analyse performance, make informed business decisions and reduce errors.

The CocoonOPS TMS also provides a centralised platform for communicating with your various partners and stakeholders such as shipping lines, customs authorities and trucking companies, allowing for timely collaboration with all. This makes it much easier to keep everyone up to date with relevant information and reduces the potential for mixed messaging – or worse, no messaging at all. The end result is an easier job for you and happier customers all round.

Reducing your carbon footprint

We’ll also help you improve your green credentials, something we know is a top priority across the industry. For a start, we’re a carbon neutral company ourselves. All our servers are offset by the data centre providers.

And we want to help you reduce your impact on the environment too. CocoonOPS lets you measure the emissions associated with a shipment. Once armed with this valuable data, businesses can adopt more effective strategies for reducing emissions within Scope 3 Category 4 of the Greenhouse Gas Protocol.

By analysing transport-related data, you’ll be able to identify emission hotspots within your supply chain, whether that’s specific routes or transportation modes.

This data could then be shared with other businesses further up and down the supply chain so you can work together to reduce the emissions of a whole journey, perhaps through shared distribution networks, sharing of best practice and joint projects to optimise transportation.

By monitoring this data constantly, you’ll be able to see what is working and what isn’t over time, so that informed decisions and real lasting changes can be made.

In the meantime, you can also buy carbon credits directly through CocoonOPS to offset your current emissions.

So as well as making your life much easier, CocoonOPS also enables you to do your part to help the environment as we work towards a more sustainable future.

Be Different, Be Better!

To find out more about how you can be different and be better, check out this video demonstration of the TMS in action, or give us a call today.


Are you ready to choose the best freight management software for your needs?

Please call us or use the form to send us a message. Do you have a question? Our team will gladly help.